Add a new task

Every step in a business process is a task — a unit of work that needs to happen.

Let's add a new task to this process. Maybe we want to send a confirmation email after payment?

How to add a task

• Look at the palette panel on the left side
• Find the Task shape (the plain rectangle)
• Drag it onto the canvas — drop it somewhere after the "Process payment" task

Don't worry about connecting it yet — we'll do that next!

> 💡 BPMN tip: Tasks represent human work, system actions, or service calls. They're the building blocks of every process.